Client Services

A little guidance before you choose. Personal care after your artwork arrives.

Choosing your artwork

We can help you compare sizes, paper, canvas and metal editions, or consider a work for a particular room. Each product listing sets out the options available for that artwork.

Explore the artworks or enquire about a collector’s work.

Delivery and existing orders

For an order update, include your order number and the email used at checkout. If you have a specific delivery date, destination or access requirement, contact us before ordering so we can confirm what is possible.

Framing, gifts and personal touches

Ask about framing, presentation and a dedication before placing your order. Availability depends on the work and format; a frame or personalisation is included only where expressly stated in your order.

Caring for your work

Display away from direct sunlight, damp and strong heat. Handle paper by its edges with clean, dry hands and use a professional framer for mounting. Avoid spraying cleaning products directly onto an artwork, canvas or textured surface.

Returns or a delivery concern

Please contact us before returning an artwork. If an item arrives damaged, keep the packaging and send photographs with your order number. Our returns and refunds policy explains the applicable terms.